Customer Service

Shipping & Delivery: All items will be shipped directly from the manufacturer. UPS ground is the normal free shipping delivery method. If you need your order sooner please email us and we will quote you an overnight or second day price.; International Orders: Please email us for a shipping quote for any international orders. Free shipping only applies on orders within the continental United States.; Canadian Shipping: Canadian Shipping is a flat rate of $35 US. Please email us for Canadian orders.
Privacy & Security: Credit card transaction are securely handled by Authorize.net. There is no need to give anyone but them your credit card info.
Returns & Replacements: There is a money back guarantee on all orders. Just return the item within 10 days of receiving it for a full refund minus a $25.00 restocking fee. The return shipping must be paid for by the client as well. If the merchandise is defective, consult the individual manufacturer's warranty.
Payment, Pricing & Promotions: All orders placed through IonicFootDetox.com have a 30 day guarantee where we will meet or beat any legitimate advertised online price for the unit being sold. If you find the unit advertised for less within 30 days of ordering, just email us and upon confirmation of the advertised sale price we will refund the difference.
Viewing Orders: If you signed up for an account when purchasing, you may sign in at any time to view the process of your order.